Shipping Policy

Molanor Shipping Policy

Last Updated: June 2026

Shipping Policy

Thank you for shopping with Molanor. We are committed to delivering your order as efficiently and reliably as possible.

This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, promotions, product launches, holidays, or unforeseen circumstances, processing times may be extended.

2. Shipping Destinations

Molanor ships to many countries worldwide.

Shipping availability may vary depending on:

  • Local regulations
  • Carrier restrictions
  • Customs requirements
  • Product eligibility

We reserve the right to limit or refuse shipments to certain countries or regions at our discretion.

3. Estimated Delivery Times

Estimated delivery times are provided for informational purposes only and are not guaranteed.

Typical delivery estimates:

Region Estimated Delivery Time
Israel 7-20 Business Days
Europe 7–20 Business Days
United States 7–20 Business Days
Canada 7–20 Business Days
Australia & New Zealand 7–25 Business Days
Other International Destinations 7–30 Business Days

Actual delivery times may vary.

4. Dropshipping Fulfillment

To improve product availability and provide a wider selection of products, certain items offered on our website may be fulfilled directly by trusted third-party suppliers, manufacturers, warehouses, or logistics partners.

As a result:

  • Some products may ship from countries different from our primary business location.
  • Products within the same order may be shipped separately.
  • Multiple tracking numbers may be provided.
  • Packaging may differ from standard Molanor packaging.
  • Delivery times may vary depending on supplier location and inventory availability.

Orders containing both Molanor-stocked products and supplier-fulfilled products may arrive in separate shipments.

By placing an order, you acknowledge and accept that some products may be shipped through dropshipping fulfillment partners.

5. Split Shipments

If your order contains multiple items, we may ship products separately in order to:

  • Reduce delivery delays.
  • Improve product availability.
  • Optimize fulfillment efficiency.

You will not be charged additional shipping fees solely because an order is divided into multiple shipments.

6. Tracking Information

When tracking is available, customers will receive tracking information via email after shipment.

Please allow up to 72 hours for tracking information to become active after receiving your shipping confirmation.

Not all shipping methods provide full end-to-end tracking.

7. Customs, Duties and Import Taxes

International orders may be subject to:

  • Customs duties
  • Import taxes
  • VAT
  • Brokerage fees
  • Government-imposed charges

These charges are determined by local authorities and are the sole responsibility of the customer.

Molanor has no control over such fees and cannot estimate their amount.

8. Customs Delays

Molanor is not responsible for delays caused by:

  • Customs inspections
  • Border clearance procedures
  • Regulatory reviews
  • Government agencies

Customs processing times vary by country and may affect delivery schedules.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • Delivery delays may occur.
  • Additional shipping fees may apply.
  • Packages may be returned or lost.

Molanor is not responsible for orders shipped to addresses provided incorrectly by the customer.

10. Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us within 7 days of the reported delivery date.

While we will make reasonable efforts to assist in resolving shipping issues, Molanor is not responsible for:

  • Theft after delivery.
  • Packages left unattended at the delivery location.
  • Incorrect addresses provided by customers.
  • Carrier-related delivery errors beyond our control.

Each case will be reviewed individually.

11. Delivery Refusal

If a customer refuses delivery or fails to collect a package resulting in its return, Molanor reserves the right to deduct:

  • Original shipping costs
  • Return shipping costs
  • Customs charges
  • Handling fees

from any eligible refund.

12. Force Majeure

Delivery times may be affected by events beyond our reasonable control, including:

  • Natural disasters
  • Severe weather
  • War
  • Labor strikes
  • Transportation disruptions
  • Pandemic-related restrictions
  • Government actions
  • Customs interruptions

Molanor shall not be liable for delays resulting from such events.

13. Shipping Policy Updates

We reserve the right to update this Shipping Policy at any time.

Changes become effective immediately upon publication on our website.

Continued use of our website and services constitutes acceptance of the updated policy.

Contact Us

For shipping-related questions, please contact:

Molanor Customer Support

Email: support@molanor.com

Website: molanor.com

We will be happy to assist you with any shipping inquiries regarding your order.